The UPS Store at 5225 Canyon Crest Drive Ste 71, Riverside, California.

Sure, the people are polite, but when they don't send a package "next day, guaranteed by 10:30 am" after you pay $60 for for an envelope that can fit in your pocket until the NEXT day it begs the question "why the %@$& do you take people's money, offer these services that you cannot fulfill, and then have a customer service center in the Phillipines that can't even issue a refund?"

Absolute garbage. People pay for overnight deliveries for a reason. Got legal documents that need to make it somewhere on time? Look elsewhere if reliability is one of your expectations.